Shipping, Collections and Returns
SHIPPING
Our shipping couriers are Royal Mail. We offer 3 delivery methods;
- Tracked 48 Royal Mail
- Tracked 24 Royal Mail ( Next Day Delivery )
- International Tracked.
With all next day delivery orders, orders must be placed between Monday - Friday before 3pm.
Any orders placed after 3pm on Friday will be dispatched on the following Monday with delivery on the Tuesday.
COLLECTION
Customers can collect their order from our store at The Clothes Factor, 30-34 Newland Avenue, Hull, HU5 3AF, free of charge. Orders can usually be collected within 2 hours of being placed between the following hours:
| Day | Opening Hours |
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 17:30 |
| Friday | 09:00 - 17:30 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:30 - 16:30 |
RETURNS
RETURNS ADDRESS: The Clothes Factor, 30 - 34 Newland Avenue, Hull, HU53AF.
Returning your order with She Fire is quick & easy.
If you need to return your order for what ever reason then you can return your item by emailing us at info@shefire.co.uk we will assist you further.
You have 28 days from the day you receive the item to receive a full refund.
Please leave a note inside the return parcel with your name and order number.
RETURNED ITEMS MUST BE UNWORN WITH TAGS ATTACHED.
If there are any further questions do not hesitate to email at - info@shefire.co.uk