Shipping, Collections and Returns

SHIPPING

Our shipping couriers are Royal Mail. We offer 3 delivery methods;

  • Tracked 48 Royal Mail
  • Tracked 24 Royal Mail ( Next Day Delivery ) 
  • International Tracked. 

With all next day delivery orders, orders must be placed between Monday - Friday before 3pm.

Any orders placed after 3pm on Friday will be dispatched on the following Monday with delivery on the Tuesday. 

 

COLLECTION

Customers can collect their order from our store at The Clothes Factor, 30-34 Newland Avenue, Hull, HU5 3AF, free of charge. Orders can usually be collected within 2 hours of being placed between the following hours:

Day Opening Hours
Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday 10:30 - 16:30

 

 

RETURNS

RETURNS ADDRESS: The Clothes Factor, 30 - 34 Newland Avenue, Hull, HU53AF.

Returning your order with She Fire is quick & easy. 

If you need to return your order for what ever reason then you can return your item by emailing us at info@shefire.co.uk we will assist you further.

You have 28 days from the day you receive the item to receive a full refund.

Please leave a note inside the return parcel with your name and order number.

    RETURNED ITEMS MUST BE UNWORN WITH TAGS ATTACHED.

    If there are any further questions do not hesitate to email at - info@shefire.co.uk